CRM software for healthcare that fills the diary
A patient messages your clinic on Instagram at 9pm. Nobody answers until noon. By then they have booked somewhere else. CRM software for healthcare fixes that. It keeps every patient chat, booking and reminder in one place. XMA Boost is built for clinics and salons in Dubai. Patients book from a link, WhatsApp reminders go out on their own, and your team answers from one shared inbox.
What a quiet diary is costing you
Every empty slot was paid for. The rent, the nurse and the lights were all on. When a patient forgets, nobody fills the gap, and nobody sees the cost.
The people who already asked to be booked, reminded and answered are the ones a clinic CRM is for.
What the system does for a clinic
Patients book themselves
Share one booking link in chats, ads and on your site. Patients pick a time. The booking lands in your calendar and in the pipeline. Calendars and online booking spreads bookings across your team and syncs with the calendar you already use.
Reminders go out on their own
Set a reminder before each visit once. It runs every time. Booking reminders are on every plan. See Automations.
No-show recovery, a message you write for patients who miss a visit, is on Growth and Pro, not Starter.
Every chat in one inbox
WhatsApp, Instagram, Facebook, SMS and email arrive in one shared inbox. Assign a chat in one tap. Leave notes the patient never sees. The patient keeps messaging you where they always have.
What does XMA Boost include for a clinic?
XMA Boost puts a booking calendar, WhatsApp and automatic reminders in one account, with the AI agent on Growth and Pro. It runs on your own WhatsApp number, so patients keep messaging the number they already know.
Boost runs on desktop and on the mobile app, so the whole team can reply from the same inbox. We build it. Your team runs it.
Can it send WhatsApp appointment reminders?
Yes. WhatsApp appointment reminders for clinics run through approved templates on your own number, on the official WhatsApp Business platform. You choose when each reminder goes out. Templates can include buttons, so patients reply with one tap. You can see each reply in the shared inbox.
Every plan includes $100 of WhatsApp credit each month. Past that, messages are billed on what you use. For the full cost picture see the WhatsApp Business API guide and WhatsApp for your team.
How do I cut no-shows?
Remind the patient before the visit, make rebooking easy, and follow up with the ones who miss. Set a WhatsApp reminder before the visit. On Growth and Pro, if a patient does not show, Boost can send a message you wrote to rebook them. The run history shows what went out.
We do not promise a no-show rate. We promise the reminders go out when you set them to.
On Growth and Pro you can build the flow once in the visual builder. Test it. Switch it on.
Can it book from a chat?
Yes. You can send the booking button in the conversation. WhatsApp and Instagram chats land in the same inbox, so one person on your team sees the whole history. The booking then shows in the calendar and the pipeline without anyone typing it in again.
An AI agent can answer common questions from your own material, such as your prices from your list, and hand anything tricky to a person. It is on the Growth and Pro plans, not Starter.
Who can see patient chats?
Boost lets you choose who sees which patient chats. You can limit each person to their own chats or give them access to everything, so reception and clinicians see what they need. Your data is yours, and you can export it at any time.
How it starts
- 1Choose your plan and pay the one-time onboarding.
- 2Book your onboarding call. You pick a time right after you pay.
- 3We get your account ready with you on the call.
- 4Your team runs it from desktop or phone.
If you want us to build your reminders and follow-ups for you, done-for-you set-up is quoted on a call and added to any plan.
Plans start at $99 a month. Growth is $149 a month and adds the AI agent. Pro is $299 a month. Onboarding is a one-time $300. See pricing and how it works.
Other businesses run on Boost too: see other use cases.
FAQ
XMA Boost is built for clinics. It has online booking, WhatsApp reminders and one shared inbox in one account.
Yes. It runs on your own number on the official WhatsApp Business platform. Your whole team shares that number from one inbox. Patients keep messaging the number they already know.
No. On Growth and Pro you can build them in the visual builder, or we can build them for you with done-for-you set-up, quoted on a call. Either way you test each flow before you switch it on.
Yes. A person can take any chat at any time. The agent answers only from your material and hands over anything it cannot match, such as discounts or complaints.
No. Patients book through a link and chat on WhatsApp or Instagram. Your team can use the desktop version or the mobile app.
Yes. Bookings and reminders work the same way for salons and clinics. You set the booking link and calendar to match your services and your team.
Plans are $99, $149 and $299 a month, with a one-time onboarding of $300. Every plan includes a monthly WhatsApp credit, and further messages are billed on what you use. The AI agent is on Growth and Pro. See pricing.
No. We build the system. Your team runs it and owns the data. You can export it at any time.
Run your sales from one place.
From $99 a month. Set up in one onboarding call.