Automation and AI
Reviews AI
Draft replies to your reviews with AI. Growth and Pro.
Reviews AI is on Growth and Pro. It drafts a reply to each new review. You read it, change it if you like, then post it.
Set it up
- 1Connect your Google Business Profile.
- 2Switch on Reviews AI in your review settings.
- 3Choose the tone: warm, short and calm works well.
Use it
- 1Open Reviews.
- 2Open a new review.
- 3Read the draft reply and change anything that is not right.
- 4Post it.
Rules
- Read every reply before it goes out.
- Offer to talk by phone if a review is a complaint.
- Do not offer a reward for a review.
See also Asking for reviews.
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